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Helpline: 0808 80 200 28  Email: info@uava.org.uk

Text support: 07715 994 962
(Text support only, calls will not be answered)

In an emergency, always dial 999

Our Services

UAVA provides co-ordinated domestic and sexual violence services across Leicester, Leicestershire and Rutland for any male or female over the age of  13. Additional services are available for Leicester City residents.

If you are a professional and you want to make a referral to one of our services, call our Business Line on 0116 255 0004.

Leicester, Leicestershire & Rutland Services

UAVA Helpline – 0808 80 200 28

Open 8am to 8pm, Monday to Saturday. We can provide support in different languages. Calls to the helpline are recorded for training and monitoring purposes.

(Special Freephone Tariff (SFT) free from all mobiles, payphones and landlines and hidden on the telephone bill)

A Special Freephone number will provide confidential support, information, safety advice, risk assessments and access to all UAVA services for anyone living in Leicester, Leicestershire or Rutland affected by or at risk of domestic abuse or sexual violence.

IDVA Crisis Intervention

Providing specialist Independent Domestic Violence Advisor Services. Our IDVA team offers short term, intensive support and advocacy which focuses on risk and managing risks. Priority is given to ensuring the safety of victims and their children, presenting victims views at Multi Agency Risk Assessment Conferences (MARAC) and Specialist Domestic Violence Courts (SDVC).

ISVA Intervention

Sexual assault and rape is a traumatic and extremely stressful experience, whether it was by someone known or by a complete stranger. This service is for anyone, male or female, living in LLR, aged 13+ who has experienced rape and/ or sexual assault. This could be as a result of a recent incident or something that has happened in the past.



Once the immediate risks and threat of abuse is addressed the Engagement and Recovery team will provide emotional, practical, therapeutic support and counselling options alongside group work interventions to ensure victims continue to feel safe and secure, make informed choices and take back control.

No More Abuse

A new domestic and sexual abuse website for children and young people in Leicester.

Leicester City Services

These services can only be accessed by residents of Leicester City.

City Family Service

We provide a range of services for 0 to 18 year olds and their families living in Leicester City. Support includes one to one interventions with children and young people, group work and support for parents and carers.

Safe Home & Refuge Services

We provide advice and support victims to make informed decisions about housing options, we provide temporary safe refuge accommodation and support to live safely in their own homes.

City Perpetrator Programme

The Jenkins Centre provides interventions for men and women who WANT help to stop using abusive behaviours towards an intimate (ex)partner. We also provide an interventions programme for young people aged 13-18yrs who are using abusive behaviours towards a partner, parent or carer.

Our interventions programme consists of a 24 week group programme for adult, male, heterosexual English speakers and our individual interventions programme is reserved for people in same-sex relationships, women using violence and non-English speakers.

We accept referrals from professionals who are working alongside families and couples where domestic abuse has been identified, however not all people needing an intervention will be suitable. Please contact the Business line for more information.

Service User Scrutiny Panel:

If you want to be involved in shaping and improving future services, please join our Service User Scrutiny Panel.

 For information on our services, you can download our service user leaflet here:




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