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Helpline: 0808 80 200 28  Email: info@uava.org.uk

Text support: 07715 994 962
(Text support only, calls will not be answered)

In an emergency, always dial 999


What Is Counselling?

The main purpose of counselling is to create an environment of trust and confidence. To help a person to focus on their feelings and or experiences to facilitate a positive change in their physical and emotional wellbeing.

Counselling is not an instant solution but a step towards you breaking away from unhealthy behaviours or/and thoughts by increasing self-awareness, building confidence and working towards living in a way which is more satisfactory and fulfilling for you.

Counsellors are not supposed to give advice, but they may ask questions or challenge you in ways which may help you see things more clearly, possibly from a different view-point.

Counsellors do not get personally, emotionally, or physically involved – the relationship between the client and the counsellor needs to be built on mutual trust. It is the counsellor’s responsibility to provide a safe, confidential environment, and to offer empathy, understanding and respect.

However, counselling is not for everyone – and you have to decide whether it is right for you and whether this is the right time for it.

How can I access counselling?

If you are interested in accessing counselling or would like to explore other support options, including accessing our therapeutic group sessions, please do not hesitate to contact us on Helpline 0808 802 0028 (opening times: Monday – Saturday 8am-8pm). Our advisers will be able to discuss your support needs.

We are also able to support clients to access support through their GP or by signposting to a range of local specialist providers.

You can find out more about local specialist support through the Counselling for Survivors website. This website provides details of voluntary and community organisations in Leicester, Leicestershire and Rutland who provide counselling and therapeutic services

It provides information to potential clients and referral agencies about the services that are available to survivors of sexual abuse and domestic violence and serves as the central point of information for survivors or referral agencies to make an informed choice about the appropriate service for yourself or a client.

We know that reaching out for help and support is a big step in the road to recovery for survivors, we aim to ensure this information is all in one place to make this step easier for people. https://counsellingforsurvivors.org.uk/

Online Counselling Support

Online platform for digital counselling

You can access online counselling through the local Victim First service. Victim First have a digital platform called Qwell which is accessible for anyone aged 18 and over who have been affected by domestic abuse or sexual offences. The support is anonymous and allows you to have online contact with a counsellor about how it has impacted you. https://victimfirst.org/help-for-adults/ https://www.qwell.io/