Open from 8.00am – 8.00pm, Monday – Saturday.We can provide support in different languages. Calls to the helpline are recorded for training and monitoring purposes.
Please note – your information may be requested by our commissioners to monitor the work that we do. If you would prefer your information not to be shared, please let us know. This does not affect your ability to access support.
For out of hours support call the 24 hour National Domestic Violence Helpline on:
0808 2000 247
07715 994 962
(This is for text support only, calls to this number will not be answered)
PO Box 26
Business Head Office: 0116 2550004 (Open from 8.00am – 6.00pm, Monday – Friday)
UAVA is committed to providing the highest level of service at all times. We recognise that from time to time there may be a need to raise a concern about an aspect of our work. To do this please contact us by email at firstname.lastname@example.org. Please download our complaints procedure here.