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Helpline: 0808 80 200 28  Email: info@uava.org.uk

Text support: 07715 994 962
(Text support only, calls will not be answered)

In an emergency, always dial 999

Get Help

Get help for yourself

If you are in an emergency situation,
always call the Police on 999 in the first
If you are, or have experienced domestic abuse or sexual violence,  we are here to help. We have specially trained staff who can talk with you confidentially and offer guidance and support tailored to your needs.

Get help for someone else

It can be difficult to know what to do if you know or suspect someone is, or has been, a victim of domestic abuse or sexual violence.
Our helpline staff can also offer advice to friends and family on what options are available to the victim and to you.

Download our family and friends booklet for advice and guidance below:


Our services are confidential, but where there are safeguarding concerns, we have a duty to contact the Leicestershire Police or the Children’s Services within your locality. We will always try to discuss this with you first, wherever possible.

Contact us in one of the following ways:

Call our helpline:

0808 80 200 28

The helpline is a freephone number, which won’t show
up on your bill.
We’re open Monday – Saturday, 8am – 8pm. Calls to the helpline are recorded for training and monitoring purposes.

Send us an email:



Emails are checked Monday – Friday, 9am – 5pm.

Send us a text:

07715 994 962

This is for text support only, calls to this number won’t be answered.

Write to us at:


PO Box 26