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Helpline: 0808 80 200 28  Email: info@uava.org.uk

Text support: 07715 994 962
(Text support only, calls will not be answered)

In an emergency, always dial 999

2017 March

UAVA Helpline and Business line diverted

By Rebecca Taylor on Wednesday, March 22nd, 2017 in Uncategorised. No Comments

The UAVA helpline and business lines have now been diverted to alternative lines and are being answered. Please bear with us if you do not get through straight away. We are continuing to work on getting a proper service back […]


UAVA Helpline and Business Lines currently down

By Rebecca Taylor on Wednesday, March 22nd, 2017 in Uncategorised. No Comments

Due to unforeseen technical difficulties, the UAVA Helpline and Business Lines are currently down.   We are working to ensure these are back up and running as quickly as possible.   In the meantime, any urgent messages, or refuge requests, […]


New measures in place for IDVA referrals

By Rebecca Taylor on Monday, March 20th, 2017 in Uncategorised. No Comments

Due to the current capacity crisis within the IDVA team, as from Wednesday 22nd March 2017, we will be implementing the following measures. This will be on a temporary basis and until further notice. We apologise for any inconvenience and […]


UAVA Business Line Back Up & Running

By Rebecca Taylor on Wednesday, March 8th, 2017 in Uncategorised. No Comments

Following technical issues earlier on today, the UAVA Business Line is now back up and running. It has been diverted to a member of UAVA staff, who will be happy to assist you with your call. Please bear with us […]


UAVA Business Line Currently Down

By Rebecca Taylor on Wednesday, March 8th, 2017 in Uncategorised. No Comments

We are currently experiencing some technical difficulties, resulting in the UAVA Business Line being down. We are working to ensure this is back up and running as quickly as possible. In the meantime, any urgent messages, or refuge requests, can […]